Tech-Writer.ca
Concise Professional Work
Services
Hello, I’m Tom Hiemstra, an experienced technical writer, and owner of Tech-Writer.ca.
I am a detail-oriented, organized technical writer with diverse experience in designing, writing, and editing online and hard-copy documentation. Want a user guide? I can do that. Need a reference manual? I can do that too. With over 20 years of experience producing technical documentation, I am adept at delivering high-quality information on time and within budget.
Manuals & User Guides
Is there still a need for traditional, hard copy documentation? Absolutely. There are many industries where manuals are not only the preferred type of documention – they are a necessity. Whatever type of manual you need, I am here to help.
White Papers
White papers provide in-depth knowledge into a particular problem and your outstanding solution. If you need a white paper that will convert skeptics into sales opportunities, contact me today.
Editing Services
Good writing consumes large amounts of time – your single most precious resource. Outsource your writing and editing to me to increase the time you have available for other tasks.
Standards, Procedures, & Work Instructions
Well written work instructions keep your business running smoothly. I can incorporate CAD drawings, photos and custom graphs and tables into a clear, easy to follow set of useful procedures.
Online Help
With an online help system, your staff and clients can access the information they need at any time of the day. Searchable, detailed, and with a wealth of features including context-sensitive help, I can create an online help system that really works for your business.
Proposal Writing
Want to become short-listed on more bids? Let me help you prepare professional, compelling proposals that meet all mandatory requirements and help you score top points.
I Create Documents So You Can Focus On Your Business
If you have tried to hire a technical writer in the past, you may have been deterred by agency fees. So here’s a welcome alternative – hire me directly and cut out the middle man. I can work for you on a contract or freelance basis, depending on your requirements. While based in Georgetown, I am available to work across the GTA and the Kitchener/Waterloo area. To discuss your unique project, please contact me today.
User Guides That Help Customers
Your Customers Want Task-Oriented Information, Not a List of Features
A manual should explain how to use a product, not just describe it.
To help your business get the most benefit from your user guides and manuals, I will create:
- A logical table of contents
- Clear, concise conceptual information
- Easy to follow, task-oriented instructions
- Strong examples and illustrations (where necessary)
- Documentation that uses appropriate language for your target audience
I’m Here To Help!
Let's start a new project together...
Contact me today to begin collaborating on your next project

Tom Hiemstra
Independent Technical Writer
905-699-2283
Contact me today